CVS retail customer experience survey (Cvshealthsurvey) is a feedback-acquiring program by CVS Pharmacy Inc. The Survey takes 1 minute to complete and is accessible at the official portal, www.cvshealthsurvey.com.
Access the CVS customer satisfaction survey now and provide your feedback to get an entry to a $1000 sweepstakes.

What Is CVS Health Survey? What Is The Purpose Of www.cvshealthsurvey.com?
CVS Survey, popularly known as CVS Health Survey, is a customer satisfaction survey conducted by CVS Pharmacy Inc. to gather candid feedback from consumers about their recent CVS shopping experience.
Customers who want to participate in the $1000 sweepstakes can access the CVS Health Survey official website link at www.cvshealthsurvey.com.
CVS considers conducting customer surveys at its stores time-consuming and might disrupt the shopping experience for other consumers. Customers’ responses could also lead to bias, as they feel pressured to provide only positive feedback.
CVS has built a dedicated survey portal to make it very convenient for customers to share feedback online from anywhere. The CVS survey website can manage the traffic effectively and reach more people. Entrants can decide where to give and when to give the Survey, which can save them a lot of time. The Survey format is mobile-friendly and quick to complete.
CVS Survey Benefits of Participation for Customers
Improve Customer Experience & Shape CVS Future Services
Your feedback can improve customer experience as your insights can help CVS to understand what they are doing well and what needs improvement at stores. It can lead to quality products, services, and overall customer shopping experience.
Win Free Rewards
By completing the CVS customer satisfaction survey, you will get a chance to enter a sweepstakes. You could win a $1000 gift card as a prize.
Voice Your Opinions – Make a Difference
CVSHealthsurvey.com is a fantastic platform for sharing your opinions and thoughts about your recent visit. Raising your voice on bad experiences can make the company work harder to improve next time. Your answers can directly influence positive changes at CVS, which can provide a better shopping experience for you and others in the future.
We encourage everyone to take part in the CVS Feedback survey to contribute to the company’s growth, addressing various issues, quality products, and positive experiences.
What Do You Need to Take Part in CVS Survey?
For CVS Health survey participation, the entrant must enter a survey code. A 17-digit Survey ID is printed on the cash register receipt. To do so, you must purchase at the CVS store near you.
Before starting the Survey, keep the recent CVS store receipt with you.
Accessing the CVS Survey portal requires any device with internet access, such as a computer, tablet, or smartphone.
The Survey will not take more than five minutes to complete.
To Contact the winner, you must enter a working Email ID and mobile number.
How to Be Prepared for Completing CVS Survey Successfully?
CVS Customer Survey Format – Quick and Easy Survey Process (Mobile-Friendly Survey)
CVS has a dedicated website for participating in customer satisfaction surveys. When you visit www.cvshealthsurvey.com, you have an empty field to enter a 17-digit survey code. The website is mobile-friendly and can be accessible from anywhere. The format is quick and easy. You will asked for a questionnaire on your recent visit to the CVS store. You genuinely provide answers and responses about the recent shopping experience. Www.cvshealthsurvey.com has a simple and easy-to-navigate homepage.
Significance of Your Honest Feedback
You have a chance to share your experience directly with the company while taking the Survey. By doing so, you can influence a positive change in the store or the company. Your candid feedback betters the shopping experience for every CVS consumer. As your feedback provides a lot of insights, they can adjust according to customer demands. If you recognize any of their associates, they would get employee benefits.
Questions Asked While Taking CVS Health Survey
- Based on your most recent shopping experience at CVS, how likely are you to recommend our CVS store to a friend or family member?
- Overall, how satisfied were you with your experience shopping at this CVS?
- Please tell us what CVS can do to improve your experience in the below box.
- Did you visit the CVS store for personal needs, business purposes, or both?
- Are you or a family member currently serving in the military, a veteran, or a member of the National Guard or Reserves?
- What brought you to the CVS store during your recent visit? Were you there to:
- Browse or look for information at CVS.
- Purchase product(s) or service(s) at CVS.
- Exchange or return merchandise at CVS.
- Pick up a prescription or health product at CVS.
- How welcoming and helpful were the CVS store employees?
- How satisfied were you with the speed of service at the CVS checkout?
- When you needed help at the store, did you find assistance quickly?
- On this shopping trip, did you use, or attempt to use, any coupons or ExtraBucks when checking out?
- During your recent visit, did you encounter unexpected moments that made your experience delightful? If so, can you tell us about the experience?
- Did the CVS associate greet and thank you before and after checkout?
- During your recent visit to the CVS store, did you find all the products you were looking for?
Get a Sweepstakes Entry After Survey Completion
- Each completed Survey enters you directly into the sweepstakes.
- Winners are picked randomly from all eligible entries.
- The grand prize is a $1,000 CVS gift card.
- The entrant must be a legal resident of the United States and must be 18 years old.
- Winners get a notification via given details such as email or phone when entering the sweepstakes.
Why Does CVS Conduct a Customer Satisfaction Survey?
Discover Areas That Need Improvement:
CVS can identify the pain points of each customer from the store experience survey. CVS Survey questionnaire targets to highlight specific areas where customers are dissatisfied. Whether the customer waited a long time at the checkout, the staff’s unhelpful behavior, or a poorly organized store layout, every aspect of your shopping experience is covered in the Survey. From the feedback, CVS can follow specific trends, such as multiple complaints on the same issue at different store locations, which need to be addressed ASAP. This way, CVS can prioritize which issues need to be addressed first to have a higher positive impact on customer satisfaction and business improvement.
Customer Service Enhancement:
Based on the feedback, CVS can improve employee training programs to improve product knowledge among staff and strengthen employees in all areas. Feedback also points out employees who need coaching or disciplinary action. The company can develop best practices across different locations to contribute to a better shopping experience.
Improved Store Operations:
Survey questions target the ease of finding products or navigating the entire store. From the feedback, the store layout will be enhanced, inventory will be adjusted according to demand, wait times at checkout will be reduced, more self-checkout machines will be added, and prescriptions will be delivered better.
Implementation of New Services In Certain Locations:
Some stores demand a change in MinuteClinic Services; this type of consumer request makes CVS implement new services in the required location. Appointment scheduling procedures, nurse practitioners’ training, and assistant physician training services could change if feedback is needed.
Feedback could enhance CVS’s photo printing services by adding a new product, better quality prints, and the availability of a wide range of gifting ideas.
To Recognize and Reward Employees:
Repeated positive feedback on particular employees brings them recognition and rewards. It motivates employees to perform better. To provide a top-notch customer experience, CVS may devise incentives for better-performing employees.
Decision-Making for a Better Future:
Feedback helps the company make better decisions about store expansion, introducing new products, and overall business plans to stay competitive in the pharmacy industry. Insights from the Survey help the company make good choices about allocating funds and resources efficiently, investing in new tech, hiring more employees, and remodeling stores.
Testimonials
Participating in the CVS customer experience survey about my experience at the Boylston Street store was hassle-free at www.cvshealthsurvey.com! I felt valued as a customer, and winning the $1,000 gift was overwhelming. I’ll definitely participate again. – Alex M., Boston, MA.
The CVS Survey was an easy way for me to share my insights into improving the checkout process at the CVS Pharmacy at 1001 Westwood Boulevard. –David P., Los Angeles, CA.
I’m so glad I participated in the CVS survey to provide feedback on my recent CVS shopping experience. I didn’t win the sweepstakes, but I felt heard by the participants. – James H., New York, NY.
My wife always fills out my prescriptions at CVS. I give them my feedback as a token of respect towards the company. I encourage everyone to take part and improve its services for us. – Daniel R., Seattle, WA.
How to Complete the CVS Health Survey at CVShealthsurvey.Com?
Eligibility Criteria
- Every entrant should be at least 18 years old at the time of Survey entry.
- Only the legal residents of the United States are eligible.
- People who are currently working at the CVS, retired CVS employees, and family members of associates are not eligible.
- A 17-digit survey code is mandatory to access the Survey, so every participant must have purchased it at the CVS store before taking it.
Tips for Providing Valuable Feedback:
- Your candid feedback helps CVS make improvements and adjust resources accordingly. Don’t hesitate to share your experience, whether it’s negative or positive.
- Add specific details about your shopping experience. Mention particular products, staff members, or store locations to give CVS a clear understanding of what works and what needs improvement.
- If you have any ideas or advice for how CVS can improve, be sure to suggest them. Your insights will lead to a positive change in the company.
Complete CVS Health Survey With These Easy Steps
Time needed: 1 minute
Complete the survey at cvshealthsurvey.com and enter CVS customer satisfaction survey sweepstakes.
- Visit the official survey portal:
The CVS survey website, cvshealthsurvey.com, is now redirected officially to Medallia at survey.medallia.com/?cvs-drivers&vr=1.
- Choose Language:
You can choose your preferred language while answering the CVS Survey questions. Available languages are English and Spanish (Mexico).
- Validation of Purchase:
CVS customer satisfaction survey asks you to enter a 17-digit survey code to validate your purchases. Find the entry code from the receipt and enter it in the given field.
- Provide Your Candid Feedback:
Give answers to various survey questions about the overall shopping experience, associates’ performance, checkout process, store cleanliness, product availability, finding items quickly, etc.
- Enter the $1000 Sweepstakes:
There is an option to opt-in for CVS customer satisfaction survey sweepstakes after completion of the Survey.
Terms & Conditions
- By entering the CVS Customer Satisfaction Survey, you agree to these terms and conditions.
- If you win a prize, you agree that CVS and its affiliated companies, employees, officers, directors, agents, representatives, and prize suppliers are not responsible for any claims, injury, loss, or damage arising from the Survey, including participation, entry, or use of the prize.
- You also agree to protect CVS from any claims by third parties.
- CVS may use your name, voice, likeness, biographical data, city and state of residence, and survey entry materials in promotional materials worldwide without further compensation unless prohibited by law.
- CVS is not responsible for late, lost, delayed, stolen, misdirected, incomplete, inaccurate, or unintelligible entries or communications. They are also not responsible for technical malfunctions, data corruption, unauthorized access, injuries, losses, or damages resulting from the prize or participation, printing or typographical errors, or any damage to computer systems.
- CVS reserves the right to cancel, change, or suspend the Survey due to causes beyond its control. CVS may disqualify you from participating or winning if they determine that you are engaging in unfair practices or trying to undermine the Survey.
Winner Selection & Notification
- Winners are announced using a random selection conducted by the CVS Survey administration.
- Random picking is done among all eligible survey entries received through the online Survey at CVSHealthSurvey.com.
- Winners will be notified using the contact details provided while taking the CVS Survey.
- Winners must respond within seven business days.
- If a winner cannot respond, the CVS Survey administration will randomly select another winner.
- The odds of winning depend on the number of eligible entries received.
Contact Survey Support
- Website: CVS.com.
- Survey URL: survey.medallia.com/?cvs-drivers&vr=1.
- Survey Support: surveysupport.medallia.com.
- Privacy Policy: www.cvs.com/retail/help/privacy_policy.
- Social Media: Facebook | X (Twitter) | LinkedIn | YouTube | Instagram.
- Technical support: 1 (888) 607-4287.
- Customer service: 1 (800) 746-7287.
Frequently Asked Questions
Yes, CVS takes customer privacy seriously. Your personal information is protected and will only be used for the Survey and sweepstakes. Your responses are kept confidential. You may also consent to the third publishing of your responses on the CVS website anonymously. CVS will not post your responses on our website unless you give permission.
If you win, CVS will contact you using the contact details you provided during the Survey. The prize is non-transferable and must be claimed as is.
The sweepstakes drawings are conducted once every three weeks, with twelve drawing periods each year. This means there are twelve chances to win a $1,000 gift card in a year.
No, you must have bought at any CVS store to obtain the 17-digit survey ID required to enter the CVS Survey.
The survey ID on your receipt is valid for seven days from the date of purchase.
Yes, the Survey is mobile-friendly and can be completed on smartphones and tablets.
If you experience any technical issues, try clearing your browser cache or using a different browser. If the problem persists, you can contact CVS customer support for assistance.
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